Frequently Asked Questions
Most frequent questions and answers
Yes, to reserve a ticket over the telephone, please call us at the toll-free number during daily business hours.
We suggest all customers to validate flights at least 24 to 48 hours prior to departure, either by calling www.zakvi.com departure, either by calling on the toll-free number. It is solely the responsibility of travelers to be aware of all kinds of schedule changes that may happen such as unforeseen weather circumstances or airlines necessary adjustments.
If you have reserved your ticket for a wrong date you can always call our customer service staff at +1-877-788-9862 to get your ticket changed for the exact date. The change may incur certain fines and any fare difference will have to be paid.
This occurs when multiple Airlines or passengers are booked in a reservation. You will see a charge for each ticket processed separately. Any service fees, taxes or additional services may also show as separate charges with the description of Airline/Taxes and Fees. When added together these amounts should total the amount you were quoted.
- Charge descriptions can vary depending on the type of reservation you have booked
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